Write to us

Email hello@catatkoin.com with a question, a problem, or an idea. We reply within 24 hours on business days.

Email hello@catatkoin.com

What to write about

Something does not work. Tell us what you did, what you expected, and what happened. If you have a screenshot, add it with the page address.

Help with your account. For example, sign-in problems, the Telegram bot connection, API tokens, or data export.

Questions about Pro. Ask what Pro includes, or when its price is ready.

Ideas and feedback. A feature you miss, or a part of CatatKoin that confused you.

Keep your details safe

Do not send your password, your API token, or a full card or bank account number. CatatKoin never asks for them by email.

Before you write